Policy... Cosmetic Ink & Aesthetics
We have a 72-hour cancellation policy. If you need to reschedule or cancel your appointment but provide less than 72-hours notice, a late cancellation fee of $50 will apply and your deposit will be deemed non-refundable and non-transferable.
Please contact us ASAP if you are going to be late. If you arrive 15+ minutes later, it will likely result in a cancellation of your appointment and a $50 late cancellation fee will apply and your deposit will be deemed non-refundable and non-transferable.
Missed appointments will result in a late cancellation fee of $50 and your deposit will be deemed non-refundable and non-transferable.
A new deposit will be required if you choose to make a new booking
If you have a previous eyebrow tattoo/PMU or micro-bladed eyebrows, please book a consultation first to make sure we can do the cover-up/touch up work.
Please note: If you do not book a consultation prior to your treatment appointment and we are unable to cover the previous work; your deposit is forfeited due to the time frame already reserved by you.
If instructions were not properly followed, we reserve the right not to proceed with the procedure and your deposit would be forfeited. These includes:
You have one of the listed contraindications due to not reading “Directions Prior Treatment” and “Procedure is Not Right For You” listed in Q & A's on our website
Failure to booking a consultation in case of previous permanent makeup work and we are unable to work with.
Not following pre-op instructions (i.e. drinking caffeine causing too much bleeding)
Booking the wrong date. Please understand that we will attempt on our end to send you email and text reminders to let you know about an appointment was booked.
It is your responsibility to keep track of your visits and dates.
Guests should arrive 15 minutes prior to their scheduled appointments to allow time to fill out paperwork and get settled in. Please familiarize yourself with our location by google maps.
We have a strict no-tolerance policy for late arrivals. WE CAN NOT AND WILL NOT RUSH PERFECTION! Exceptions will not be made for anyone arriving late due to traffic or any other personal emergency.
Late arrivals will be canceled, and deposits will be forfeited. An additional deposit of $150 will be required to reschedule your appointment if you arrive late for your scheduled appointment time.
NO GUESTS PLEASE:
with respects to the recent COVID19 pandemic no extra guest allowed
IMPORTANT FOR ALL CLIENTS:
All permanent cosmetic treatments are considered a multiple-step appointment process. Healed results will vary with each individual client.
NO guarantees will be made. Additional sessions (at an additional charge) may be required to obtain optimal desired results. Although we give our best efforts to provide you with quality service, many factors can result in a less than the desired outcome as each client will heal differently. For your new brows to heal properly (and look their absolute best) please follow all our Pre and Post care instructions
These instructions are designed to limit bleeding and skin sensitivities during the service. Excessive bleeding during the procedure can dilute and expel the pigment color and lead to poor results. Read about Contradictions to PMU listed in Q & A's
Remember to scheduling your refining touchup within 90 days.
RIGHT TO REFUSE SERVICE:
Cosmetic Ink & Aesthetics reserves the right to refuse service and training to anyone at our discretion.